- Your account & Registration
- Legal aspects
- Maintenance & Cleaning
- Special Offers & Promotions
- Security & Payments
Which forms of payment are accepted?Payments can be made exclusively by credit card (Visa or Mastercard) or via PayPal (https://www.paypal.com). For the USA, payments are possible only via PayPal at this time.
The credit card details used for your purchase are safeguarded?Your credit card information is protected and secure because it is conveyed directly to the bank (Banca Sella S.p.a.) (https://www.sella.it). The information is then transmitted from the bank directly to the authorised international networks that transfer the sum of the transaction while they deliver the information concerning the successful completion of the purchase. Security is guaranteed by the application of the widely used SSL3 (Secure Socket Layer) security system for data encryption with the Triple Des algorithm (128-bit), the approved internet security standard released by Verisign (http://www.verisign.com). Paying with the PayPal system (the leading payment networks company) means your payment authorisation is issued safely and conveniently. For further information on the this service, please visit the PayPal website: www.paypal.com.
When the amount will be charged on credit cardThe amount will be charged on your credit card at the shipment time of your order.
Verisign: Secure shoppingVeriSign (http://www.verisign.com) is one of the most important certification institutions for SSL (Secure Socket Layer) certificates on the safeguarding of E-commerce websites. SSL (Secure Socket Layer) technology protects websites by encrypting and authenticating data. The SSL certificates consist of a public and a private key. The former is used for data encryption and the latter for decryption. If the browser indicates a secure domain, the SSL handshake identifies both the server and the customer and then selects an encryption method while creating a unique session key. In this way, the session is protected and maximum integrity and privacy of the data transfer are guaranteed.
- Returns & Refunds
- Customer Service
- Shipment & Tracking of the order