- Your account & Registration
What happens if you forget user id and/or passwordIn case you forgot your pass keys, you have to click on "my account" "forgotten password" and by entering the requested information you will receive in a few minutes an e-mail with forgotten password.
RegistrationTo register at our website, simply click on the "Register" link, fill out the required fields, and then click on "Save Data" to complete the registration.
"My Account""My Account" is an area reserved for registered users where previous orders as well as rebates and special offers are displayed. Personal information and particular billing and shipping addresses are managed here. "My Account" is also where rebates and special offers can be shared with friends. Returns can be processed easily here.
Invite a friendInvite one or several friends to register at the Mandarina Duck Shop and receive a special rebate for each friend that you invite. The invited friend receives by e-mail an instant 10% rebate that he can use immediately on his first purchase. When the friend registers and enters the "Invitation Code" with his purchase, you will be notified by e-mail and receive a special 20% rebate on one of your next orders.
Why register?Registration is not necessary to make a quick purchase. However, if you are registered, you can take advantage of exclusive offers (e.g. 10% discount off your first purchase) and services reserved only for registered users.
Can you check your previous orders?You can check your previous orders at any time by clicking on "my account" and subsequently on "previous orders".
Can you modify and/or update your personal data?Your registration details can be changed and/or updated by accessing "my account", clicking on "edit personal details" then "change" and finally "register" to confirm.
Can you modify user id and/or password?Your user id and password can be changed at any time by clicking on "my account", "edit personal details" then "change password".
- Legal aspects
- Maintenance & Cleaning
- Special Offers & Promotions
- Security & Payments
- Returns & Refunds
- Customer Service
- Shipment & Tracking of the order