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Return policy1.You may return products from Plastiweb s.r.l without any penality and without specifying the reason within 10 working days of the receipt of the products purchased on shop.mandarinaduck.com. 2. To return products you have to fill in the waybill in fourfold copy. In this case, you shall return and Plastiweb s.r.l must receive the products within 30 working days from the date on which products were received by you. 3. If you decide to use a different shipping company in respect to the one indicated by Plastiweb s.r.l, you will have to bear the shipping costs of the return.If you decide to use the shipping company indicated by Plastiweb s.r.l, we will take charge of the return shipping costs. 4.The return right, besides compliance with the terms and procedures above described, shall be deemed correctly excercised once the following conditions have been fully met: 4.1 the waybill must be correctly completed 4.2 the products must not have been used, worn, washed or damaged 4.3 the identification tag must be still attached to the products 4.4 the products must be returned in their original packaging 4.5 the returned products must be sent to Plastiweb s.r.l in a single delivery. 5. Plastiweb s.r.l must receive the products within 30 working days from the date of your receipt.Plastiweb s.r.l shall refund the sums already paid for the purchase of the products and the costs for the delivery of the purchased products to you, only if the products are returned for reasons that may be due to Plastiweb s.r.l, as in case where the products do not have promised essential characteristics, have manufactoring defects or have been erroneously delivered. 6. Plastiweb s.r.l shall refund the sums already paid to you, within 30 working days from the date on which Plastiweb s.r.l became aware of your decision to exercise return right and after having confirmed that the terms and conditions stated above have been duly complied.
Purchasing&PaymentIV. TERMS AND CONDITIONS: Item Availability: Please visit our website regularly to check item availability. While you are shopping, if an item is not in stock, please revisit our site later. If an item becomes unavailable after your order has been confirmed, we will notify you by email or telephone. You will not be charged for any item until it is shipped to you. Items on our Website are advertised in good faith. From time to time, items may be subject to unexpected production delays. If the item is in stock, it will be shipped as soon as payment is approved, and the receiving address is verified. If you have any additional questions, please contact our Customer Service at firstname.lastname@example.org. Purchase Limits: We reserve the right to limit quantities. While you are shopping, the maximum online purchases are limited to five (5) items per style per customer. Payment Options: The method of payment that is accepted by www.us.mandarinaduck.com is paypal. At this time, we cannot accept payment by check, CODs, gift certificates or electronic gift cards. Mandarina Duck Select Card and employee privileges do not apply to online purchases. Mandarina Duck will only ship merchandise to the address which is recorded as the “billing address” for Credit Card used in the transaction to Order and pay for the Product(s). We reserve the right to reject any order that does not match these criteria. Credit Cards are not charged until Products are shipped.Debit and Bank Check Cards may reflect deduction of funds immediately upon order.Sales Tax: Sales tax will be added on the purchase of Products to be delivered within the state of New York. Multiple Orders: Items ordered together may be delivered separately. Required Information: All orders require a street address, a telephone number where you may be reached and your email address. Order Status: After you place your order, you will receive via e-mail within 24 hours an “Order Acknowledgement Notice” to inform you that we have received your order. If we accept the order, you will receive an “Order Confirmation Notice”. Retain this document for your records. It shall represent a valid proof of purchase whenever required. Tracking Your Order: Tracking order options are only provided by our UPS carrier. Once item(s) are shipped, tracking numbers are assigned. You will receive an email from UPS indicating the assigned tracking number.
Sales&Return PolicyI.INTRODUCTION www.us.mandarinaduck.com is a website operated by Plastiweb US Inc. of New York City (which from time to time is referred to as Mandarina Duck or Supplier), under license by the holder of the trademark Mandarina Duck. All Products purchased through this Website will be shipped from Italy. The following are the Terms and Conditions governing the use of this Website and the sale of our Products. You must expressly adhere to and accept these Terms and Conditions in order to use our Website to purchase our Products. In the event you do not accept, or that you disagree with the following policies, you may not use this Website. II. IMPORTANT NOTICE: BY CLICKING ON ANY “I AGREE” BUTTON OR FUCTION, YOU ARE AGREEING TO AND ACCEPTING OUR POLICIES BY VIRTUE OF THE “CLICK-ON” AGREEMENT, WHICH SHALL BE A SUFFICIENT REPRESENTATION OF YOUR UNDERSTANDING, ACKNOWLEDGEMENT AND ACCEPTANCE OF THESE TERMS AND CONDITIONS.
Terms&ConditionsIII. TERMS AND CONDITIONS This Website is only available for use by U.S. Residents, solely for delivery of Products to an address within the United States of America (certain states may be excluded, mostly for logistic reasons, and we apologize for any inconvenience). The following is a list of territories currently excluded: 1. Hawaii 2. Puerto Rico, and 3. Alaska. In any event, any order for Products placed through this Website must be accepted by the Supplier in order to create a contractual duty for us to deliver and for you to pay. Mandarina Duck reserves the right to reject any order placed herein. Description of Products. All features, specifications, description and prices set forth or depicted on the Website (“Specifications”) are subject to change at any time without notice. Descriptions are offered by approximation, as they are provided for mere convenience. The images posted by Mandarina Duck display the visual attributes of our Products to the best of a photographic rendition. However, the actual color you view may vary in the printing process, or on your computer system, and we cannot guarantee that your view will accurately reflect the actual specifications of the Product, including size and colors. Orders: Our acknowledgement of your order shall not constitute an Acceptance of your order, until you shall have received Mandarina Duck’s “Order Confirmation”, which may be transmitted simultaneously with our acknowledgement of receipt of your order. In fact, we reserve the right to verify all information received before accepting your order and undertaking to deliver to you. We reserve the right to reject your order for any or no reason. We will charge your credit card solely at the time we ship the Products you ordered. Shipping Restrictions: Mandarina Duck will only ship merchandise to the address which is recorded as the “billing address” for the Credit Card used in the transaction to Order and Pay for the Product. Gift Cards: Mandarina Duck does not generally offer electronic gift cards or gift certificates. Should you require any such certificate, we ask that you kindly contact our Customer Service, and we will try to accommodate your specific request. Return Policy: For defective Products, please refer to our Warranty section. Mandarina Duck offers a restricted Return Policy; you may return Merchandise that you have purchased, for any or no reason, for a full refund which will be credited onto the Credit Card used to purchase the Product provided that: the return is effected within fourteen (14) calendar days (counting holidays, and weekends) from the date you received the Product you wish to return. Therefore, the package returning the merchandise must be postmarked within such fourteen (14) day calendar period. All merchandise be returned in original, unused/unworn and undamaged condition, and including the original Mandarina Duck’s identification tag un-severed and attached to the Product. Items which visibly appear to have been worn, used or damaged after delivery, will be returned to sender, or – in the even sender refuses delivery – disposed of within thirty (30) days, of such refusal. The Product you wish to return was purchased on this Website and delivered in the U.S. You may not return any Product(s) which you purchased through any other retail outlet, or website. We do not accommodate any exchange. If you wish to exchange a certain Product you must first return the original item, according to this return policy, and submit another and separate order for any additional and different Product. The refund will be given for the full amount of the purchase, including any taxes. Shipping charges will not be refunded, however, you will not be charged for shipping a return Product if you follow our procedure. Mandarina Duck will charge a five ($5.00) dollar re-stocking fee for each Product returned. Mandarina Duck will take no responsibility nor will offer any compensation for returned merchandise damaged or lost during transportation by carriers other than UPS. Limited Warranty,Warranty Coverage: Mandarina Duck warrants that, during the warranty period, its Products will be free from defects in material and workmanship. This warranty only covers Product(s) that are owned and submitted for warranty service by the original retail purchaser (“you”, the customer). This warranty is immediately void if any repairs, modifications, or alterations are performed on it by providers or suppliers other than Mandarina Duck. This warranty shall not cover: Products acquired from any source other than www.us.mandarinaduck.com; Products that have been repaired, modified, or altered by anyone other than Mandarina Duck; roducts on which the serial number or the Mandarina Duck’s labels, trademarks, trade names or other markings have been removed, altered, concealed or obliterated, in whole or in part; any Product defect caused by ordinary “wear and tear” as well as by misuse, physical abuse, abnormal
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